Below are frequently asked questions, you may find the answer for yourself.
We offer standard and express shipping options. The available shipping methods depend on your location and will be displayed at checkout.
Yes, we ship our ophthalmic equipment internationally. Shipping charges and delivery time vary based on the destination country.
Delivery times depend on your location and the chosen shipping method. Typically, domestic orders take 3-7 business days, while international orders may take 10-35 business days.
We accept major credit/debit cards, UPI, bank transfers, and digital wallets. For bulk orders, we also offer direct bank payments.
Yes, our website is secured with SSL encryption, ensuring that all transactions and personal information remain safe and protected.
You can place an order by browsing our website, selecting the desired products, adding them to the cart, and completing the checkout process.
If your order has not been shipped, you can request cancellation or modification by contacting our customer support. Once shipped, cancellations are not possible.
No, you can place an order as a guest. However, creating an account allows you to track orders, save preferences, and enjoy a faster checkout process.
Once your order is shipped, you will receive a tracking number via email or SMS, which you can use to monitor the delivery status.
If you receive a defective or incorrect item, you can initiate a return within 7 days of delivery. Please contact our support team for return instructions and policies.
